Cokesbury.com Help

Credit Card Security Code

• What is a Card Verification Value (CVV)?

  The Card Verification Value (CVV) is a 3-digit number found on the signature panel on the back of your credit card. It is an additional safeguard that helps us validate your purchase and protect against fraud. It is not contained in the magnetic stripe information and is therefore not printed on sales receipts.

• Where is the CVV located?

  Visa, MasterCard, and Discover
  You can find your card verification code on the reverse side of your credit card, printed into the signature field. It is a 3-digit group for MasterCard, Visa, and Discover.

  
• If the box to enter the CVV is not appearing on the payment screen:

  Your credit card number must be entered correctly and verified before the CVV box (or the expiration date box) will appear. If you've entered your card, make sure all numbers are correct.

  If you are using Internet Explorer, your browser may be in Compatibility Mode. To change this, go to Tools, and then Compatibility View Settings. Make sure that Cokesbury.com does not appear in the list of websites, and make sure the three boxes at the bottom are unchecked. Once you close that window and refresh your browser, the CVV box should appear.